We're working on editing this new website so we don't have to charge our non-EU customers the Dutch rate of 21% BTW (Goods & Services Tax).
Meanwhile, if you reside outside of the EU and you have spent a minimum of €50,- , you can claim this tax back through vatfree.com.
If your shipping address is inside the EU, but you live outside the EU, make sure you fill out different shipping and billing addresses when you place the order!
You can calculate how much Vatfree will reimburse you for on their website. If you want to proceed with the claim, you set up an account with them and they'll handle the rest!